The Scenic Hotel at Biltmore Village

Our stay was excellent. Staff was excellent. Yamil was very helpful and he communicated with us very effectively, even before our arrival. He was able to help us get our room early. He showed generous hospitality and professionalism. I would like to mention Chelsea too. She was friendly and great at what she does. Overall the stay was amazing and we would come back to this hotel.

Excellent location for visiting Biltmore, with close proximity to most of the other things Asheville has to offer. The room was clean, with very comfortable beds. The sofa bed was about par for a hotel, with the dip in the middle and awkward inner springs, but we were expecting that. Parking was free, and during our early April trip we didn't have any trouble getting a space right along the hotel sidewalk and fairly close to the door. Enjoyed the stay!

The place was spotless and had a sleek, contemporary feel. It's conveniently located near all the attractions, and the staff were really friendly.

We ran into an issue with booking, and Johnathan addressed it professionally and promptly. He was also kind and understanding. The young man at the counter was helpful, as well. Rooms were very comfortable, and the hotel had great amenities! Nice bar and sitting area outside.

Room was clean and a nice size. We were going to the Biltmore and this was the perfect location.